Terms of Service

1. Who these terms are with

This website and the services described on it are provided by ImranWebdev, the trading name of Imran Hossain, an independent WordPress designer, developer and SEO consultant based in Dhaka, Bangladesh. “We” and “us” mean ImranWebdev; “you” means you, or the business you represent.

By using imranwebdev.com you accept sections 2 to 4. Sections 5 onwards apply once you engage us for paid work.

2. Using this website

You are welcome to read, share and link to anything here. You may not copy the site’s design, code, written content or case studies to reuse as your own or a client’s, scrape it in bulk, attempt to break into it, or use it to send unsolicited messages.

The text, layouts, code and images on this site belong to us or to the clients whose work is shown, and are protected by copyright. Client logos and screenshots remain the property of those clients and are shown to illustrate work we delivered.

3. The information on this site is not advice

Our articles, guides and pricing pages are general information about how we work. They are not professional advice for your particular situation, and results shown in case studies are what those clients achieved in their markets — not a promise of the same outcome for you. Search rankings and traffic depend on factors outside anyone’s control, and nobody can guarantee a position on Google.

4. Enquiries and quotes

Prices shown on this site are starting points, not offers. Sending an enquiry does not create a contract and does not oblige either of us to anything.

After we talk, we send you a written quote setting out the scope, the price and the timeline. A project begins only once you approve that quote in writing — email is fine. The approved quote, together with these terms, forms our agreement. If the two ever conflict, the quote wins.

5. What we each need to do

Our side

• Deliver the work described in the approved quote, to a professional standard.
• Keep you updated as we go, on a real preview link, and reply to you within one working day.
• Test the finished site on current versions of the major browsers and on real phones and tablets before launch.

Your side

• Give us the text, images, logins and access we need, and let us know promptly if something is going to be late.
• Give feedback and approvals within a reasonable time — timelines assume you come back to us within about five working days at each stage.
• Make sure you own, or are licensed to use, everything you send us. Anything you supply is your responsibility, and you accept liability for claims arising from it.

6. Changes to scope

Small adjustments as we go are normal and we do not nickel-and-dime them. If you ask for something outside the approved scope — extra pages, a different structure, features that were not discussed — we will tell you before doing the work what it adds to the price and the timeline, and we will wait for you to approve it.

7. Payment

Unless the quote says otherwise, project work is invoiced with a deposit before we start and the balance on completion, before the site goes live on your domain. Care plans and retainers are invoiced monthly in advance.

Invoices are payable within 14 days. Prices are in US dollars unless stated otherwise, and any bank, card or transfer fees are yours. If an invoice is more than 14 days overdue we may pause work until it is settled.

8. Who owns the work

Once you have paid in full, the finished work is yours. Copyright in the designs, page layouts and custom code we produce for your project transfers to you on final payment, and we hand over every login and file. There is no lock-in: you can take the site to another developer or host whenever you like, and we will help with the handover.

Two sensible exceptions:

• Third-party components. WordPress, themes, plugins, fonts, stock images and similar remain under their own licences. Where a licence is bought for your project we register it in your name wherever the vendor allows it; where a licence is annual, keeping it current after handover is up to you.
• Our own toolkit. The general techniques, code patterns and internal building blocks we bring to every project stay ours to reuse. We will never reuse your content, branding or business information.

Until final payment clears, everything we have produced remains our property.

9. Showing your project in our portfolio

Unless you tell us otherwise, we may show the work publicly — on our case studies pages, in a portfolio and on social media — including screenshots, your business name and a description of what we did. If you would rather we did not, say so in writing at any point and we will take it down. We never publish anything you have marked confidential, and never your commercial figures without asking.

10. Confidentiality

Anything you share with us about your business that is not public stays between us. We use it only to do your work, and we expect the same of you regarding our quotes and methods.

11. If the design is not right for you

We work to a design direction you approve before the build starts. If, at that first design stage, you genuinely do not like the direction and we cannot put it right, tell us and we will refund what you have paid for that stage in full. In return, the concepts stay with us and are not used.

Once the build is under way, that refund no longer applies — but revisions within the agreed scope continue as normal.

12. After launch

We fix faults in our own work — something broken, something that does not match what was approved — free of charge for 30 days after launch. That does not cover changes you ask for later, problems caused by edits made by someone else, third-party plugin or hosting failures, or new content. Ongoing cover of that kind is what our care plans are for.

13. Ending a project

Either of us can end a project in writing. If you end it, you pay for the work completed up to that point and we hand over everything already paid for. If we end it — which we would only do for non-payment, or if a working relationship has become untenable — we refund anything you have paid for work not yet done.

If a project goes quiet at your end for more than 60 days we may treat it as ended, invoice the work completed, and archive the files.

14. What we are and are not responsible for

We take real care over this work, but we cannot promise that a website will be free of every bug, that it will produce a particular number of enquiries or sales, or that it will rank in a particular position on Google.

We are not responsible for problems caused by things outside our control: hosting or domain outages, third-party plugin or service failures, changes made to the site by you or another developer after handover, or search engines changing how they work.

Where the law allows us to limit our liability, our total liability for any claim connected to a project is limited to the amount you have paid us for that project. Neither of us is liable to the other for lost profits or other indirect losses. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited — and if you are a consumer rather than a business, your statutory rights are unaffected.

15. Things neither of us controls

Neither of us is in breach of these terms for a delay caused by something genuinely beyond our control — illness, natural disaster, war, strikes, or the failure of an essential service such as the internet or a payment network. We will tell you promptly if that happens and agree a new timeline.

16. Governing law

These terms are governed by the laws of Bangladesh, and the courts of Bangladesh have jurisdiction over any dispute. If you are a consumer in another country, this does not remove any protection you have under the mandatory laws where you live.

Before anyone goes near a court, we would much rather talk it through and fix it.

17. Changes to these terms

We may update these terms from time to time and will change the date at the top when we do. The version that applies to your project is the one in force on the day you approved your quote.